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The UH Mānoa Bookstore is an Apple Authorized Service Provider

As an Apple Authorized Service Provider, The UH Mānoa Bookstore offers in-store repair solutions for your Mac, whether it is covered under warranty or not. All hardware repairs are conducted by an Apple Certified Macintosh Technician (ACMT), and completed using only genuine Apple parts. Completed repairs include a 90-day warranty on labor and replaced parts, so you can rest assured.

In-Warranty Repairs

Servicing of your Mac is available to you at no cost if your Mac is covered under the AppleCare Protection Plan or the Apple One-Year Limited Warranty Terms and Conditions.

Macs with AppleCare Protection Plan Coverage
Includes parts and labor for repairs covered under the AppleCare Protection Plan
Free
Macs with Apple One-Year Limited Warranty Coverage
Includes parts and labor for repairs covered under the Apple One-Year Limited Warranty
Free

Out-of-Warranty Repairs

Even if your Mac is no longer covered by warranty, you can still get the same great quality of service for it. An estimate is always free of charge and you will always be consulted before any further actions requiring a fee is conducted. Hardware repair costs are assessed on a case-to-case basis.

Evaluation, Diagnostics and Quick Fixes
Procedures to evaluate or fix your computer without having to take anything apart
Free
Tier 1 Labor - Light (Parts charged separately)
Repairs requiring light disassembly (E.g. Battery or Hard Drive replacement)
$50 - $75
Tier 2 Labor - Moderate (Parts charged separately)
Repairs requiring moderate disassembly and labor (E.g. Optical Drive or Display replacement)
$75 - $125
Tier 3 Labor - Intensive (Parts charged separately)
Repairs requiring heavy to complete disassembly (E.g. Logic Board or Chassis replacement)
$150 - $200

RAM Upgrades

A RAM upgrade is a quick and cost-efficient way to get more performance out of you Mac. We offer an extensive variety of upgrade options, even for the latest Mac models. Installation on your Mac is always performed by a professional along with full testing before we put it back in your hands.

RAM Installation + Full Memory Testing
Labor only, please contact us at (808)956-3881 for RAM prices.
$20

Other Services

We understand how important your data and time is to you. That is why we offer data recovery and transfer services so that you can rest assured your information does not get lost. Whether it is an ailing hard drive or simply transferring your old data to your brand new Mac, we can do it for you. If we can't recover your files, you don't pay a dime.

Data Recovery
Customer must provide a valid external destination for backup.
$100
Hard Drive Enclosure (Notebooks only)
External enclosure for physically removed notebook hard drives
$24.95
Software Installation
In-store installation of a single software title for your computer
$20
Data Transfer
Transferring data to or from a working, bootable computer, to a working, bootable external destination that the customer must provide.
$20

If you need more intensive data recovery options, our friends at DriveSavers can help!


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Need a quote? Contact us today! Just drop by our sales counter or call / email:

Apple Certified Macintosh Technicians
Phone: (808) 956-3881
E-mail: compfix@hawaii.edu

Service Department Hours
Monday-Friday 8:00am-4:30pm
Saturday (Drop-off/Pick-up only) 9:00am-12:30pm


Valid UH ID card required for computer and software purchases. All products, prices, and availability are subject to change without notice. Call (808) 956-4317 for all Computer sales inquiries.