The UH Mānoa Bookstore is an Apple Authorized Service Provider
As an Apple Authorized Service Provider, The UH Mānoa Bookstore offers in-store repair solutions for your Mac, whether it is covered under warranty or not. All hardware repairs are conducted by an Apple Certified Macintosh Technician (ACMT), and completed using only genuine Apple parts. Completed repairs include a 90-day warranty on labor and replaced parts, so you can rest assured.
In-Warranty Repairs
Macs with AppleCare Protection Plan Coverage
Includes parts and labor for repairs covered under the AppleCare Protection Plan
|
Free
|
Macs with Apple One-Year Limited Warranty Coverage
Includes parts and labor for repairs covered under the Apple One-Year Limited Warranty
|
Free
|
Out-of-Warranty Repairs
|
Even if your Mac is no longer covered by warranty, you can still get the same great quality of service for it. An estimate is always free of charge and you will always be consulted before any further actions requiring a fee is conducted. Hardware repair costs are assessed on a case-to-case basis.
|
Evaluation and Quick Fixes
Procedures to evaluate or fix your computer without having to take anything apart
|
Free
|
Tier 1 Labor - Diagnostics Requiring Disassembly
Non-refundable diagnostic fee that may be credited towards cost of completed repair
|
$50
|
Tier 2 Labor - Moderate (Parts charged separately)
Repairs requiring moderate disassembly and labor (E.g. Optical Drive or Hard Drive replacement)
|
$75 - $125
|
Tier 3 Labor - Intensive (Parts charged separately)
Repairs requiring heavy to complete disassembly (E.g. Logic Board or Chassis replacement)
|
$150 - $200
|
RAM Upgrades
|
A RAM upgrade is a quick and cost-efficient way to get more performance out of you Mac. We offer an extensive variety of upgrade options, even for the latest Mac models. Installation on your Mac is always performed by a professional along with full testing before we put it back in your hands.
|
RAM Installation + Full Memory Testing
Labor only, please see our RAM Price List for part costs
|
$20
|
Other Services
|
We understand how important your data and time is to you. That is why we offer data recovery and transfer services so that you can rest assured your information does not get lost. Whether it is an ailing hard drive or simply transferring your old data to your brand new Mac, we can do it for you. If we can't recover your files, you don't pay a dime.
|
Data Recovery - Up to 8 GB
Data retrieval up to 8 GB of information transferred to a single DVD (included in cost)
|
$40
|
Data Recovery - More than 8 GB
Customer must provide a valid external destination for backup. Discounts available when purchased along with an external hard drive from the UH Bookstore.
|
$100
|
Hard Drive Enclosure (Notebooks only)
External enclosure for physically removed notebook hard drives
|
$25
|
Software Installation
In-store installation of a single software title for your computer
|
$20
|
Data Transfer
Transferring data to or from a computer
|
$20
|
Need a quote? Contact us today! Just drop by our sales counter or call / email:
|
Apple Certified Macintosh Technicians
Phone: (808) 956-3881
Service Department Hours
Monday-Friday 8:00am-4:30pm
Saturday (Drop-off/Pick-up only) 9:00am-12:30pm
|
|
